More Info

Juub Juub’s descriptions  of ‘condition’

Unless otherwise stated in the individual item’s description, all dresses are pre-loved but in good condition with no visible signs of wear and tear.  Some of the garments have been laundered and/or professionally repaired to ensure that they are in the best possible condition.

 

Juub Juub’s Sizing

A lot of vintage clothing is smaller than the size guides we use to describe clothes today.  This is especially true of Asian clothing, which is often much smaller than western clothing.  Therefore, please check the measurements carefully in the individual item’s description.  The measurements given are the measurements of the garment when zipped and buttoned up laying flat on the floor.  This is the size guide we use when measuring Juub Juub garments:

Womens Clothing Sizes

 

Shipping

Juub Juub uses Royal Mail Recorded Delivery.  Juub Juub can post your order to anywhere in the world for the same price (£3.50) but please allow 14 days for delivery for orders outside the UK.

Postage and Packaging is £3.50 per order (£2 if you are only buying 1 accessory) and will be added to your bill at the checkout.

Juub Juub is currently offering FREE SHIPPING on all orders over £100.

Items will be processed as soon as payment is received.  Orders are normally dispatched every Monday and Wednesday.

 

Payment

Juub Juub currently accepts payments via Pay Pal.  If you don’t have a Pay Pal account, please contact us for further details of how to pay for your order ([email protected]).

However, Pay Pal is safe, fast and easy.  Using Pay Pal means you don’t have to give me any of your bank details.  At the checkout you will be automatically redirected to log into your Pay Pal account and the payment will be securely processed through the site.  We will only ever see your email address.  It hides your financial details so you don’t have to share them online. They also protect your purchases so just in case there’s a problem, you can get your money back.  PayPal lets you pay in a few easy clicks.  No hassle of getting out your wallet or typing your card details into different sites.  All you need is your email address for quick, easy payment.

 

Juub Juub Returns Policy

If you are unhappy with your purchase please do let us know as soon as possible and we’ll try to resolve the problem.

Juub Juub is happy to issue a refund if the item is faulty, or not as described.  Returns must be sent back within 7 days of receipt.  The cost of returning an item is the buyer’s responsibility.  Refunds will not include the original postage costs and will be sent after inspection of the item (which must be the same condition it was sent out in).

Please contact [email protected] with your complaint and for the return address.

 

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